FAQs
Frequently asked questions
Clear answers about safety-product quotations, bulk quantities, catalogue information, availability, and delivery across Saudi Arabia.
What types of safety equipment does FAM Trading supply?
The catalogue includes PPE, workwear, safety footwear, hand, head, eye, face, respiratory, hearing, and fall protection, plus road and site safety, lockout, welding, emergency, and other explicitly listed industrial products.
How do I request a quotation?
Add products to the enquiry list, enter quantities, and send the request through WhatsApp or email. Include the Saudi delivery city, project reference, and any approved specification. Prices are not displayed online.
Do you support bulk and wholesale orders?
Yes. FAM Trading supports project quantities, bulk orders, and wholesale supply. Pricing, quantities, and commercial terms are confirmed for each enquiry before an order is accepted.
Do you deliver safety products across Saudi Arabia?
Yes. Delivery can be arranged to cities and regions across Saudi Arabia after the products, quantities, address, and commercial details are confirmed. The website does not promise a fixed delivery time.
Does a catalogue listing mean the product is in stock?
No. Product pages carry a general enquiry availability label, but quantity and commercial availability must be confirmed with FAM Sales before an enquiry is treated as an order.
How does the WhatsApp enquiry list work?
Add products and quantities to the enquiry list, then open one WhatsApp message containing the selected names, SKUs, and quantities. The website does not convert the enquiry into an online purchase.
Are product certifications and specifications verified?
The website displays only information supported by the catalogue. It does not add unstated certifications, standards, ratings, materials, or performance claims. Buyers must confirm project requirements and suitability before ordering.
Can I search using a SKU or model?
Yes. The catalogue supports searches by product name, SKU, category, stated brand, and stated model where that information is available in the source.
What should I include in a project-supply enquiry?
Send the product name, SKU, quantities, Saudi delivery city, project reference, stated sizes or colours, and any approved technical specification required by your organization.
How do I contact the accounts team?
Use accounts@falehalmustaqbiltrading.com for accounts and billing enquiries.